Customer Care


Gift House of Wallace

Provide Feedback

The Style Experts


BY PHONE

USA: 1-888-442-5830
INTL: +1-562-926-5672

BY EMAIL

[email protected]

SHIPPING & DELIVERY

SHIPPING

UNITED STATES
OPTION 1ST ITEM ADDITIONAL ITEM(S) MAX
USPS SHIPPING $6.95 $6.95 $6.95
UPS NEXT DAY SAVER $24 $8/Ea. $50
UPS NEXT DAY $30 $10/Ea. $50

PROCESSING TIME

Orders typically ship the next business day. Orders placed Friday-Sunday will ship out Monday.

POSSIBLE DELAYS

We do our best to ensure the timely delivery of all orders. When selecting our free 2 day shipping or international shipping options, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.

 

TRACKING MY ORDER

If you selected a traceable shipping option, please follow these steps to trace your package: 

  • Log in to your account
  • Go to the homepage and click on your name
  • Click on “Order History"
  • Click on the order number for the order you would like to track
  • Click on the tracking link that appears below each item

DUTIES & TAXES

Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.